Home
 

About BPO Resources  - Philippine Business Process Outsourcing Leader


Global Talent Sourcing and Call Center Solutions from BPO ResourcesBPO Resources is a global leader in Business Process Outsourcing (BPO), Global Talent Sourcing, Telemarketing, and Call Center services specializing in providing a wide range of solutions for both your front and back-office needs.

 

We pride ourselves on being part of your organization and working as an integral and fully integrated member of your team. We accomplish this through in-depth review and training on your organization and the products and/or services you offer. Through regular conference calls and ongoing training sessions, with you and your domestic team, integrated information systems, and a mentality of partnership, our goal is to be part of your team for the long term. We refer to this as “Global Talent Sourcing” and our mission is to be your source for talented, skilled employees on a global basis, providing you substantial cost benefits reaped through efficiencies in locale, technologies, and scale of operations.


Your BPO Resources staff will include college educated individuals, many with bachelor’s degrees or higher in a wide range of majors suited to assist you in the best manner possible. Team members currently have degrees in areas such as Business Administration, Finance, Nursing, Mass Communications, Computer Science, Information Technology, Psychology, Marketing, and Accounting.


With our staff resources we can assist you in building a team capable of servicing a wide range of call center, telemarketing, or BPO needs for your organization. Some of these services include: 

 

  • Appointment Setting
  • Customer Service
  • Data Entry, Mining, and Cleansing
  • eCommerce Management
  • Help Desk Services
  • Inbound & Outbound Sales
  • Lead Generation
  • Market Research & Analysis
  • Search Engine Optimization and Website Management  
  • Software Development
  • Search Engine Optimization (SEO) and Management
  • Telemarketing
  • Virtual Assistants
  • Website Development


  •  

    Where We Are
     

    Cebu City Philippines, Tourism, Business Process Outsourcing, Call Center, and Global Talent Sourcing LeaderBPO Resources is located in Cebu, Philippines with call center, telemarketing, and BPO operations in Toledo and Cebu City. Cebu is known as the tourism capital of the Philippines and has all the infrastructure of a modern leading commercial and industrial metropolis.

     

    The Philippines and in particular Cebu, is an ideal location for outsourcing business processes particularly those that are involved in customer service. Many top Fortune 500 companies operate offshore BPO facilities and/or outsourced services units in the Philippines. Much of this work is currently being done in Cebu due to the cultural affinity toward polite, patient and friendly service and the high availability of educated and skilled staffing resources with communication skills in several languages including English, Spanish, Korean, and Japanese to name a few.

     

    Firms such as Accenture, Citibank, Expedia, Hewlett-Packard, Lexmark, JP Morgan Chase, Microsoft, HSBC, and possibly even some of your competitors are already leveraging the talent and cost-savings of a Philippine outsourced talent solution. Is a Philippine talent resource solution right for you too?

     

    Call us today at 1-800-211-6995 or click here to explore the different ways in which we can provide you a global solution with a local feel.